Warranty Registration

Thank You for your purchase. Complete this form to register your warranty.

Scope of Warranty Solatube Daylighting System/Solar Star Solar Powered Attic Fan Northwest Natural Lighting (NWNL) warrants that the Solatube Daylight System(s) and/or Solar Star, Solar Attic Fan(s) was/were installed using accepted installation methods. NWNL also warrants that the installation was in accordance with Solatube International’s installation instructions.

The two-year installation warranty begins on the date noted on the invoice.


Scope of Warranty - Mirage Retractable Screen

NWNL warrants that the Mirage Retractable Screen System(s) was/were installed using accepted installation methods. NWNL also warrants that the installation as in accordance with the manufacturer installation instructions. The one year installation warranty begins on the date noted on the invoice.


Definition of Warranty Work

Work that was performed by NWNL that was initially performed correctly and completely done, but becomes nonoperational or dysfunctional with in the warranty period.


NWNL Responsibility under Installation Warranty - Solatube/Solar Star/Mirage

NWNL warrants that it will perform all necessary labor to repair or replace all installation warranty items at no cost to the customer. NWNL will with in a reasonable time act in good faith to help secure replacement product under warranty by manufacturer. The choice between repair and replacement is solely that of NWNL’s, and NWNL must be provided the first opportunity to perform any warranty work. Otherwise the owner’s claim is waived. If a person/company other than NWNL performs or re-performs any work within the scope of this contract, then NWNL shall be relieved of obligations under warranty and the customer shall be deemed to have waived the benefits of the warranty.


Time for Filing a Warranty Claim - Solatube/Solar Star/Mirage

Any claim under this warranty must be made within 30 days following expiration of the warranty period. Any cause of action based upon breach of contract, tort, warranty, or indemnification, that is not filed within this timeframe, is waived. Any claim asserted under the warranty is expressly limited to claim(s) made in writing and sent to NWNL during the warranty period.


Warranty is Non-Transferable - Solatube/Solar Star/Mirage

This warranty is neither transferable nor assignable by either party. This prohibition of transfer and assignment applies not only to the transfer of rights to compel performance but also to the transfer of any claim or cause of action, including but not limited to claims for breach of contract, breach of warranty, tort, and indemnification. Any warranty work performed by NWNL does not extend the warranty period any further.


Exclusions - Solatube/Solar Star/Mirage

This warranty does not cover damage due to improper handling, or cleaning, re-roofing, replacement of doors, corrosive atmosphere contaminants (i.e. chemical fumes, pollution, salt), volcanic ash, lighting, windstorm, tornadoes, or other acts of God, misuse or abuse, or other causes beyond the control of NWNL.


Disclaimer of Other Warranties

This warranty is made in lieu of all other warranties available under Washington or Federal laws including any express or implied warranties of merchantability, habitability, and fitness.

Specific Exclusions for All Products (where applicable)

Solatube Daylighting System (material)

Mirage Retractable Screen (material)

Mirage Retractable Screen Mesh is not warranted from the manufacturer or NWNL.

Condensation and any water damage resulting from condensation.

Products subjected to stress resulting from (i) localized application of heat, (ii) movement of the building, and /or building components, or (iii) expansion or contraction of framing members.

Contact NWNL/NNL Railings for details regarding Railing or Deck Warranties as these are project and manufacturer specific. 1-888-246-6006.


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